Privacy & Cookie Policy for www.valentinacarlile.com

This Privacy & Cookie Policy describes how Valentina Carlile (also referred to as “we”, “our” or the “Data Controller”) collects, uses, stores and discloses information collected from users (each a “User”) of www.valentinacarlile.com (the “Site”). This policy applies to the Site and to all products and services offered by Valentina Carlile.

Data controller

Valentina Carlile
Piazza Cavour 1, 20121 Milan, Italy
Email: vcarlile@me.com

What personal data we collect and why

We collect different types of information for various purposes in order to provide and improve our service.

Browsing data

When you visit the Site, the computer systems and software procedures used to operate it acquire certain data whose transmission is inherent in the use of internet communication protocols. This information is not collected to be associated with identified individuals. However, by its nature, it could allow Users to be identified through processing and association with data held by third parties.

This category includes the IP addresses or domain names of the devices used to connect to the Site, the URI (Uniform Resource Identifier) addresses of requested resources, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the server’s response status (successful, error, etc.), and other parameters relating to the User’s operating system and computing environment.

These data are used solely to obtain anonymous statistical information about use of the Site and to check that it is working properly. They are deleted immediately after processing. The data may be used to establish responsibility in the event of suspected cybercrime against the Site.

Data voluntarily provided by Users

We collect personal data that Users voluntarily provide through the Site, for example when they:

Complete a contact form: We collect their first name, last name, email address, telephone number and any other information included in the message so that we can respond to requests and provide assistance.
Register on the Site: We collect their first name, last name, email address and, where required, other data needed to create and manage the account.
Subscribe to the newsletter: We collect their email address to send promotional communications, updates and news about our services.
Make purchases or payments through the Site: We collect transaction-related data, including payment details (such as credit card or PayPal details). These are processed by external payment service providers in accordance with their privacy policies. We do not directly store complete credit card details.
Contact us by telephone or email: We collect the information they provide so that we can respond to their requests.

Legal basis for processing

We process your personal data on the following legal bases:

Consent: To send direct marketing communications (newsletter), install non-essential cookies and process data for clearly specified purposes.
Performance of a contract or pre-contractual measures: To respond to requests submitted through the contact form, manage your registration on the Site, and process orders and payments.
Legitimate interests: To ensure the security of the Site, prevent fraud, improve our services and perform anonymous statistical analyses.
Legal obligation: Where processing is necessary to comply with a legal obligation to which we are subject.

Sharing personal data

We do not sell, trade or rent Users’ personally identifiable information to third parties. We may share generic aggregated demographic information that is not linked to any personally identifiable information about visitors and Users with our business partners, trusted affiliates and advertisers for the purposes described above.

We may use third-party service providers to help us run our business and the Site, or to carry out activities on our behalf, such as sending newsletters or surveys. We may share your information with these third parties for those limited purposes, provided they have given us appropriate assurances regarding data security and confidentiality.

Data may be shared with:

Technical and analytics service providers: Wix (Site hosting and functionality), Google Analytics (website traffic analysis) and Meta (advertising and analysis on Facebook and Instagram).
Payment service providers: Payment data are processed directly by payment service providers (such as Stripe, PayPal or other payment gateways integrated with Wix), which act as independent data controllers. Please consult their privacy policies.
Communication platforms: We use third-party services to send emails and newsletters.
Social media platforms: Links to social media platforms (including Facebook, Instagram and LinkedIn) may result in data being shared with those platforms, depending on your privacy settings on each platform.

Transfers of data outside the EU

Personal data will be managed and stored on servers located within the European Union. However, some of our third-party service providers (such as Google, Meta and Wix) operate globally and may transfer data outside the European Union. In such cases, we ensure that the transfer takes place in accordance with applicable law, for example through standard contractual clauses approved by the European Commission or other valid transfer mechanisms.

How we protect your data

We adopt appropriate physical, electronic and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. The Site has an SSL (Secure Sockets Layer) certificate to provide a secure, encrypted connection between your browser and our server.

Your rights

As a data subject, you have the following rights under the GDPR:

Right of access: To obtain confirmation as to whether personal data concerning you are being processed and, if so, to access the data and information about the processing.
Right to rectification: To have inaccurate personal data corrected and incomplete data completed.
Right to erasure (“right to be forgotten”): To have personal data concerning you erased in the cases provided for by the GDPR.
Right to restriction of processing: To have processing restricted where one of the conditions provided for by the GDPR applies.
Right to data portability: To receive personal data concerning you in a structured, commonly used and machine-readable format, and to transmit those data to another controller without hindrance.
Right to object: To object at any time to the processing of your personal data, including profiling.
Right to withdraw consent: To withdraw consent previously given at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Right to lodge a complaint: To lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).

To exercise your rights, please contact us at vcarlile@me.com.

Cookie Policy

ookies are small text files stored on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, and to provide information to website owners.

We use cookies for different purposes:

Necessary (technical) cookies

These cookies are essential for the Site to function properly and cannot be disabled in our systems. They are usually set only in response to actions you take that amount to a request for services, such as setting your privacy preferences, logging in or completing forms. You can set your browser to block these cookies or alert you to them, but some parts of the Site may then fail to work. These cookies do not store any personally identifiable information.

Wix cookies: As the Site is built with Wix, it uses technical cookies essential to the platform’s operation, such as those used for session management and security.

Analytics and performance cookies

These cookies allow us to count visits and traffic sources so that we can measure and improve the Site’s performance. They help us understand which pages are the most and least popular and how visitors move around the Site. All information collected through these cookies is aggregated and anonymous. If you do not allow these cookies, we will not know when you have visited the Site and will not be able to monitor its performance.

Google Analytics: We use Google Analytics to collect anonymous information about how Users use the Site. Google Analytics uses cookies to collect information such as the number of visitors, pages viewed and length of visits. This information helps us improve the Site. For more information, see Google’s Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Functionality cookies

These cookies allow the Site to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services have been added to our pages. If you do not allow these cookies, some or all of these services may not work properly.

Wix cookies: Functionality cookies may be used to improve the User experience, for example by remembering preferences or language settings.

Marketing and profiling cookies

These cookies may be set through the Site by our advertising partners. These companies may use them to build a profile of your interests and show you relevant advertisements on other sites. They do not directly store personal information but rely on uniquely identifying your browser and internet device. If you do not allow these cookies, you will receive less targeted advertising.

Meta API (Facebook Pixel/Instagram): We use Meta pixels to track Users’ interactions with the Site (such as page views, adding items to a cart and purchases) in order to measure the effectiveness of our Facebook and Instagram advertising campaigns and show you personalised advertisements. For more information, see Meta’s Privacy Policy.

Third-party cookies and social media links

The Site includes links to social media platforms (including Facebook, Instagram and LinkedIn) and call or contact buttons. When you interact with these elements, third-party platforms may collect data directly from you through their cookies. We do not control these third-party cookies; please consult the relevant platforms’ privacy policies for more information.

Managing your cookie preferences

When you first access the Site, you will be shown a banner explaining the use of cookies and asking for your consent to non-essential cookies. You can accept all cookies, customise your preferences or reject non-essential cookies.

You can change your cookie preferences at any time by clicking the “Cookie Settings” link, or a similar link, in the Site footer.

Alternatively, most browsers allow you to manage cookie preferences through their settings. You can set your browser to reject all cookies or notify you when a cookie is sent. However, disabling cookies may prevent some Site features from working properly.

Instructions for managing cookies in different browsers:

Changes to this Privacy & Cookie Policy

Valentina Carlile may update this Privacy & Cookie Policy at any time. When we do so, we will publish a notice on the Site’s home page and indicate the date of the update at the bottom of this page. We encourage you to check this page regularly for changes and to stay informed about how we protect the personal data we collect. You acknowledge and agree that it is your responsibility to review this Privacy & Cookie Policy periodically and be aware of any changes.

Acceptance of these terms

By using the Site, you accept this policy. If you do not accept it, please do not use the Site. Continued use of the Site after changes to this policy have been published will be regarded as acceptance of those changes.

Contact

If you have any questions about this Privacy & Cookie Policy, the practices of this Site or your interactions with it, please contact:

Valentina Carlile
Piazza Cavour 1, 20121 Milan, Italy
Email: vcarlile@me.com